Joy Island Maldives Wins Two International Awards

Joy Island Maldives Wins Two International Awards - TRAVELINDEXNorth Malé Atoll, Maldives, March 22,2025 / TRAVELINDEX / Joy Island, the latest Maldivian creation by The Cocoon Collection, has won two major international awards, confirming its commitment to excellence in luxury hospitality.

The property, located in the North Malé Atoll and characterized by a perfect combination of nature and exclusive services, has been included among the “TOP 100 World Best Hotels by the Coral Travel Starway Tourism Awards and has received the prestigious Red Star Quality Award from DER Touristik, one of the strongest in the European tour operator sector.

A double recognition for Joy Island’s excellence

The Red Star Quality Award recognizes the 150 best properties among the thousands in the DER Tour portfolio, rewarding their excellence in service, management and a high customer satisfaction index. This prestigious recognition represents a guarantee for those who are looking for an exclusive and unparalleled experience.

The Coral Travel Starway Tourism Award is one of the most prestigious international awards in the hospitality sector. For over 20 years, Coral Travel has assigned the Starway World Best Hotels Awards to the facilities that stand out for the excellence of the services offered and for the full satisfaction of the guests.  Among the TOP 100 World Best Hotels 2024, 58 properties come from Turkey, 14 from Egypt, 9 from Greece, 7 from Spain, 5 from the United Arab Emirates, 3 from Thailand, 2 from Tunisia, 1 from Montenegro and 1 from the Maldives: Joy Island.

“We are extremely proud of these two awards, which attest to the constant commitment of Joy Island and The Cocoon Collection to guarantee excellent hospitality in the Maldives,” said Attilio Azzola, Founder and Corporate Sales Manager of The Cocoon Collection. “Our vision has always been to offer an immersive, authentic and quality experience, and these awards confirm that we are going in the right direction.”

 

Joy Island: A Paradise Awarded Among the Best in the World

Joy Island stands out for its privileged location and its offer of 151 elegant villas, divided between beach villas and overwater villas, designed to guarantee privacy, comfort and a unique experience in the Maldives. The butterfly-shaped island boasts pristine white beaches, a breathtaking lagoon and a House Reef full of marine life, as well as an innovative gastronomic proposal with restaurants such as The Market, Il Basilico and Palm Beach.

Thanks to these awards and the enthusiasm of its guests, Joy Island confirms itself as a destination of excellence for travellers looking for an unforgettable experience in the Maldives.

 

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Leading Sustainable Wholistic Wellness Events in Malaysia & Germany (SWWICE)

Leading Sustainable Wholistic Wellness in Malaysia & Germany (SWWICE) - TRAVELINDEXKota Kinabalu, Sabah, Malaysia, March 26, 2025 / TRAVELINDEX / The highly anticipated Sustainable Wholistic Wellness International Conference & Expo (SWWICE) 2025 is set to take place in Kota Kinabalu, Sabah, Malaysia, bringing together global wellness experts, wellness practitioners, and sustainability advocates. The event aims to explore holistic approaches to wellness tourism, emphasising sustainability, cultural traditions, and innovative health and wellness solutions.

Organised under the theme “Sustainable Wholistic Wellness Tourism”, SWWICE2025 will feature distinguished speakers, panel discussions, interactive masterclasses and workshops, and an expo showcasing wellness products, sustainable solutions, and wholistic health, wellness and wellness tourism practices. Participants will have the unique opportunity to engage with thought leaders and wellness experts in the field to gain valuable insights, motivation and new skills/services further value adding and enhancement into achieving more effective, guests-centric approaches and sustainable tourism practices.

The press conference and MOUs presentation ceremony, held on 18 March 2025 at the Sabah International Convention Centre (SICC), marked the official launch of several key initiatives, including:

SWWICE2025 Germany (10-12 May 2025)&Sabah (24 June – 3 July 2025)
Mental Health & Sustainable Wholistic Wellness 100-Day Campaign in Partnership with Malaysians Practitioners Hypnotherapy Association (MPHA) & Befrienders Sabah
Donation Drive to Empower Rural/Urban Communities with Soroptimist International Kota Kinabalu (SIKK) as Beneficiary led by President Georgina Jinawat
Ortho Care Mattress & Synergist Physiotherapy Partnership & MOU Signing
Wellness & Lifestyle Expo (27-29 June 2025), in partnership with (1) SWWICE (2) Smart Lifestyle Expo (3) 22 Cycle

The press conference officially launched with a symbolic gimmick—tying the 10 Pillars Wellness flag. This act represented the seamless integration and interconnectedness of all 10 Wellness Pillars, emphasising their collective role in achieving Sustainable Wholistic Wellness, good health and longevity.

All VIPs and strategic partners were invited to participate in this meaningful gesture and iconic event, signifying their commitment to the cause. Those present included representatives from Ortho Care Mattress, 22 Cycle, Matrade, HRDCorp, the Indonesian Consulate General’s Office, Majlis Tindakan Pengguna Negara (Cawangan Sabah), Sabah Tourism Board, Sabah Convention Bureau, FSI, SHINE GoGlobal, SCCCWE, CMC Management Solutions, Soroptimist International, CISW Holding Group, Malaysian Professional Hypnotherapist Association, Befrienders Sabah and Synergist Physiotherapy.

Ms. Cleopatra Lajawai, Organising Chairperson of SWWICE2025, expressed her excitement for the event, stating, “SWWICE2025 is a dynamic global platform where local and international wellness communities come together to exchange knowledge, share diverse practices, and explore sustainable ‘wholistic’ wellness solutions. Guided by experts across the 10 Pillars of Wholistic Wellness, this event empowers individuals and businesses to drive meaningful, sustainable change for a healthier and peaceful future. We are excited to welcome participants from all backgrounds who seek holistic solutions in well-being, culture, and sustainability to I-LEAP with us. We especially invite management teams, product and service developers, and wellness practitioners to join our conferences in both Germany and Sabah. This is a unique opportunity to network, collaborate, and connect with experts across all 10 Wellness Pillars, shaping the future of sustainable wellness together.”

This year’s SWWICE2025 Sabah comprises a 3 part event which begins with the Conference held at Magellan Sutera Harbour from 24th – 26th June, followed by a Wellness&Lifestyle Expo at the Sabah International Convention Centre (SICC) from 27th – 29th June and concludes with a Immersion Experience Retreat from 1st – 3rd July. Products and services that echo cutting edge wellness are invited to be part of the expo.” SWWICE2025 is a multifaceted event showcasing wellness in multifaciate forms.

The event kicks off with a high-impact Conference, featuring over 60 keynote speakers, wellness experts, panel discussions, and masterclasses centered on Sustainable Wholistic Wellness Tourism within the 10 Wholistic Wellness Pillars.

Following the conference, the Wellness & Lifestyle Expo offers a vibrant platform for businesses and organisations to showcase wellness-driven products and services, including Mental & Emotional Well-being: Consultations, relationship coaching, and wholistic therapy programs; Fitness & Beauty: Equipment, activities, health programs, spa treatments; Nutrition & Lifestyle: Healthy food, supplements, beverages, wellness home & workplace innovations; Cultural & Sustainable Living: Ethical brands, eco-friendly solutions, traditional healing practices; Community Based Tourism and Wellness Tourism Destinations, and many more. Businesses aligned with the wellness and lifestyle theme are invited to participate, gaining exposure to a broad audience passionate about well-being.

The expo will be held at the Sabah International Convention Centre (SICC) from June 27th to 29th. It will provide a platform for businesses and organisations to showcase their products and services related to wellness. This could include mental/emotional consultations, people relationship consultations and programs, fitness equipment/activities, beauty and health supportive programs/products, healthy food, nutrients and beverages, spa treatments, home&workplace smart and wellness lifestyle and more. Businesses and organisations that offer products or services that align with the theme of wellness&lifestyle are encouraged to participate in the expo and showcase their offerings to a wide audience.

“The event will conclude with a transformative Immersion Experience Retreat from July 1st to 3rd, offering attendees a chance to relax, rejuvenate, and reconnect with nature. This immersive experience includes Fragrant Qi-Gong for cellular rejuvenation and activation, Qi-Mag Empowerment Rainbow Meditation, Mindfulness Workshops, Healthy Green, Seafood & Cultural Feasts, Spa & Wholistic Wellness programs. Individuals seeking a restorative and energising experience in Sabah are welcome to join this uniquely curated retreat.

Join us at SWWICE2025 Sabah and be part of the movement towards a sustainable wholistic wellness future!” add Lajawai.

Datuk Seri Panglima Christina Liew, Minister of Tourism, Culture, and Environment Sabah, highlighted the significance of hosting the event in Sabah. “Sabah’s rich biodiversity and cultural heritage provide an ideal setting for an international wellness conference,” she stated. “SWWICE 2025 aligns with our vision of promoting sustainable tourism and well-being, and we eagerly anticipate welcoming attendees from around the world.”

Liew also emphasised Sabah’s potential as a medical and wellness tourism destination: “With its world-class healthcare facilities, skilled medical professionals, and serene natural landscapes, Sabah is emerging as a preferred medical tourism destination. Visitors can experience high-quality medical treatments while enjoying the tranquility of our beautiful environment, making it an ideal place for healing and recovery.”

SWWICE2025 invites wellness enthusiasts, sustainability advocates, researchers, healthcare professionals, and business leaders to participate in this transformative event. Whether you are looking to deepen your understanding of wholistic wellness, discover sustainable products/services, or network with global industry leaders, this conference and expo offer unparalleled opportunities.

In addition to the event in Sabah, SWWICE2025 will also take place in Munich, Germany, from May 10th to 11th, 2025, followed by a Wellness Day trip to Bad Hindelang on May 12th, 2025. This edition will focus on Sustainable Wholistic Wellness in Workplaces, highlighting the application of the 10 Wholistic Wellness Pillars within organisations to foster healthier, more balanced work environments. It aims to empower companies and workplaces by providing strategies to enhance mental, emotional, physical, and spiritual well-being for employees, ultimately leading to a more productive, engaged, and fulfilled workforce.

Key Features of SWWICE2025

About SWWICE
Renowned speakers, including medical and traditional health practitioners, researchers, thought leaders, and wellness entrepreneurs and experts, will share insights on cutting-edge trends and traditional wisdom to achieve Sustainable Wholistic Wellness.

The Sustainable Wholistic Wellness International Conference & Expo (SWWICE) is a global initiative founded by passionate wellness advocates Dr. Jes TY Lim and Mrs. Cleopatra Lajawai. It is dedicated to promoting integrative, holistic, and sustainable approaches to health, wellness, and well-being across lifestyles, workplaces, homes, tourism, destinations, and consultations.

By uniting experts, industry leaders, and wellness enthusiasts from around the world, SWWICE serves as a global transformative platform, inspiring change and empowering individuals to lead more balanced, harmonious, well-prepared, and fulfilling lives.

Interactive Sessions:
At SWWICE2025 Sabah, an engaging lineup of masterclasses, panel discussions, Q&A sessions, and live demonstrations will explore fascinating topics within the 10 Wholistic Wellness Pillars. These include: Soul journey from birth, Mental and emotional transformation, AI-driven health innovations, Plant-based energy solutions, Effective breathwork techniques, High-energy water for vitality, Nutritional medicine for body and mind, Deep connectivity for relationship growth, Harmonious designs for health, happiness, and productivity, Sustainable living environments. Renowned keynote and masterclass speakerswill share their expertise, aligning with the Sustainable Wholistic Wellness Tourism theme. Their insights will highlight the interconnections between wholistic wellness tourismpractices, the United Nations’ 17 Sustainable Development Goals, and the Inner Development Goals.

We are honored to welcome an exceptional lineup of speakers—leaders in wholistic wellness, sustainability, and tourism. SWWICE2025 SABAH Speakers
South Korea – Experts in traditional healing and longevity science
Indonesia – Leaders in wellness tourism and sustainable living
Singapore – Innovators in workplace wellness and health technology
Thailand – Specialists in integrative health and eco-tourism
Philippines – Advocates for mental well-being and wellness entrepreneurship
USA – Pioneering experts in mental health and holistic wellness
Malaysia – Leaders in indigenous wellness traditions, sustainable tourism, and wholistic lifestyle integration.” Lajawai shared.

In SWWICE2025 Germany, masterclasses, keynotes, Q&A sessions, networking and live demonstrations will be covering topics surrounding the 10 Wellness Pillars such as leading with the mind and heart and transform from working against to working for each other, qi-gong for body mobility and cells activation, the power of colours affecting working people, energising breath for focus and peak performance, uncovering the foundation of workforce excellence with LoShu, energising cells with nutrition, and many more. Renowned keynote and masterclass speakers will share their expertise, aligning with the Sustainable Wholistic Wellness Workplace theme. Their insights will highlight the interconnections between wholistic wellness workplace practices, the United Nations’ 17 Sustainable Development Goals, and the Inner Development Goals.

“We are honored to welcome an exceptional lineup of speakers—leaders in wholistic wellness, sustainability, corporate well-being. SWWICE2025 GERMANY Speakers
Netherlands – Workplace wellness pioneers and corporate sustainability experts
Switzerland – Innovators in workplace resilience and longevity
Suriname – Specialists in cultural wellness and indigenous wisdom
Austria – Experts in stress management and organizational mindfulness
Germany – Leaders in corporate wellness and sustainable business practices
Malaysia – Industry professionals sharing regional insights on corporate well-being and sustainable workplaces.
Luxembourg – Specialists in financial well-being, conscious leadership, and sustainable business strategies.
Thailand – Specialists in integrative health and eco-tourism.” Lajawai added.

Dual Venues:
Delegates can experience the unique cultural, environment and wellness offerings of Sabah and Germany, reflecting SWWICE’s commitment to bridging Eastern and Western approaches to Sustainable Wholistic Wellness and well-being.

Expo Showcases:
The event will feature an extensive exhibition of wellness products, services, and technologies, providing attendees with access to the latest innovations in the field. Experts in the 10 Wholistic Wellness Pillars will share their offerings for human wellness and sustainable living and tourism.

Networking Opportunities:
Attendees will have the chance to connect with global wellness advocates, industry leaders, medical and traditional experts and like-minded individuals passionate about fostering a Sustainable Wholistic Wellness, healthier, harmonious and more balanced world.

SWWICE2025: More Than a Conference
SWWICE2025 serves as a platform for education, collaboration, and inspiration. By addressing the growing demand for sustainable and integrative wellness practices, the conference aims to empower individuals and communities to take charge of their wellness and well-being in a Wholistic perspective while promoting global harmony.

Quotes
“SWWICE2025 is more than just an event—it’s a transformative platform that redefines wellness by uniting global perspectives on Sustainable Wholistic Wellness. It fosters a holistic approach to well-being, benefiting individuals, communities, economies, and global citizens alike. By hosting the event in both Sabah and Germany, we embrace cultural diversity, natural healing, and a shared vision of health, happiness, harmony, and global peace.” said Cleopatra Lajawai, Organising Chairperson (With over 20 years of expertise in human well-being, behavioral sciences, and corporate operational conditioning.)

“True wellness begins within us—starting from our homes and extending to our workplaces. When we cultivate balance in these spaces, we create the foundation for a healthier, more sustainable world.” said Grandmaster Dr. Jes T Y Lim, Qi-Mag Chairman&Global President, Founder of the 10 Sustainable Wholistic Wellness Pillars alongside Lajawai (Bringing 65 years of invaluable experience in preventive medicine, longevity, and global wellness consulting.)

Why Sabah and Germany?
Sabah, with its pristine and natural healing environment, indigenous culture and traditions, and commitment to ecotourism, offers a serene backdrop for exploring sustainable wellness in harmony with nature. Germany, known for its advancements in health technology and sustainability, complements this by showcasing cutting-edge approaches to sustainable wellness and well-being. Together, these venues represent the fusion of ancient wisdom and modern innovation.

Join Us
Seize the opportunity to be part of this landmark event in Sustainable Wholistic Wellness. Conference passes for SWWICE2025 at Sabah and Germany as well as information on speakers, sponsorship opportunities, or participation, are available through www.swwice.com.

For more information:
SWWICE Secretariat
Connie Chew
011 5991 4838
secretariat@swwice.com
swwice.com/

SWWICE OC
Cleopatra Lajawai
016 770 6211

Hello Sabah Events
Cassie Forsythe
cassie@sabahtourism.com
019 739 9984

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Michelin Takeover with Chef Jean-Baptiste Natali at Yon | Ocean House

Michelin Takeover with Chef Jean-Baptiste Natali at Yon | Ocean House - TRAVELINDEXPhuket, Thailand, March 26, 2025 / TRAVELINDEX / Yon | Ocean House is excited to announce its first Michelin event of the year: MICHELIN TAKEOVER with Chef Jean-Baptiste Natali, an exclusive 2-night only experience on 4-5 April, 2025. Chef Jean-Baptiste will present a six-course French culinary journey showcasing his innovative Michelin cuisine blended with global flavours and artisanal ingredients. A world-renowned master chef with extensive Michelin experience, Chef Jean-Baptiste holds the record for being the youngest chef in France to lead a restaurant to its first Michelin star—a record he’s maintained for 23 years. 

6 exquisite courses showcase legendary Michelin Chef Jean-Baptiste’s authentic French techniques blended with global flavours and artisanal ingredients

Yon | Ocean House, the award-winning restaurant at V Villas Phuket – MGallery Collection, a hilltop luxury private pool villa resort with panoramic Ao Yon Bay views. The takeover is scheduled for 4 -5 April, 2025, 18:00 -22:00. Seating is limited and advanced reservations can be made at shorturl.at/sXkMy

Chef Jean-Baptiste Holds a Michelin Record 

Chef Jean-Baptiste was born into a restaurant family in the Champagne region of France. His understanding and approach to French cuisine is connected to his upbringing amidst northern France’s picturesque forests, farms, and vineyards.  A deep respect for artisanal practices and a commitment to sustainability continue to guide his approach. 

Chef Jean-Baptiste distinguished himself early in his career—at age 27 years old, he became the youngest chef ever to lead a restaurant to its first Michelin Star in France. Today, 23 years later, he continues to hold this record, making his mastery of Michelin-calibre techniques from an early age all the more impressive. By contrast, most chefs often receive their first Michelin accolade later in their careers. 

Chef Jean-Baptiste boasts three decades of international experience working in numerous countries with distinct cuisines—including Switzerland, United Kingdom, the United States, Morocco, Dubai, Russia, China, the Philippines, Saudi Arabia, the Maldives, Vietnam, and Thailand. This global exposure has enriched his repertoire, allowing him to blend traditional French techniques with diverse flavours and ingredients.  

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Yon |Ocean House welcomes its first Michelin Takeover of the year

Yon |Ocean House is an architecturally-distinguished restaurant with panoramic views across Ao Yon Bay. The restaurant is renowned for its commitment to culinary excellence and its signature coastal and Thai fusion menu. 

Hosting a Michelin Takeover with Chef Jean-Baptiste—one of the world’s most recognized Michelin names—demonstrates the restaurant’s dedication to bringing premier gastronomy experiences to Phuket. 

Michelin Takeover with Chef Jean-Baptiste will feature 6-courses, each one meticulously crafted with premier seasonal ingredients. Wine Pairing is available as an add-on, or guests can select wines from the restaurant’s outstanding wine cellar. 

Seating for this exclusive 2-night only event is limited, and guests are encouraged to book early. 

DETAILS

Michelin Takeover with Chef Jean-Baptiste Natali
THB 4,800++ | 6-courses
THB 1,800++ | Wine Pairing
Style of Cuisine | Michelin French with Global Flavours
Dates | 4 & 5 April, 2025
Time | 18:00 – 22:00
Reservations | shorturl.at/sXkMy
LIMITED SEATING

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Omakase Takeover Chef Hirohisa at YTSB – Yellow Tail Sushi Bar

Omakase Takeover Chef Hirohisa at YTSB - Yellow Tail Sushi Bar - TRAVELINDEXBangkok, Thailand, March 25, 2025 / TRAVELINDEX / Experience 14-course Kappo omakase with legendary 1-Michelin Star Chef Hirohisa Hayashi, showcasing his masterful techniques and artistry.

 YTSB – Yellow Tail Sushi Bar is pleased to announce an Omakase Takeover with Chef Hirohisa Hayashi, the Chef/Founder of 1-Michelin Star HIROHISA in New York City. Scheduled for 28-29 March 2025, the 14-course omakase will highlight Chef Hirohisa’s full range of “kappo” techniques and showcase classic recipes from his hometown in Echizen, Japan. 

Omakase Takeover with 1-Michelin Star Chef Hirohisa is a rare opportunity for Bangkok foodies to experience omakase with a legendary chef who has received Michelin Star for five consecutive years and who is also a master sake sommelier. For Omakase Takeover at YTSB – Yellow Tail Sushi Bar, Chef Hirohisa will highlight his Eichezen roots and practice ‘Kappo Style’ cooking. “Kappo” is an intimate dining style, where the chef cooks in front of his guests, whilst showcasing his full range of cooking techniques, from boiling, braising, grilling and steaming to frying.

Situated in the popular Siam District, YTSB – Yellow Tail Sushi Bar is a renowned contemporary sushi bar known for its exceptional omakase and seasonal a la carte menu. YTSB – Yellow Tail Sushi Bar is located on the 4th floor of YTSB – Yellow Tail Sushi Bar Building at VIE Hotel Bangkok—MGallery Collection, with onsite parking and 50m from BTS Ratchathewi.

The Details:
THB 8,000++ per person
28-29 March 2025 | 6 PM & 8 PM
10 seats max per session
Limited Space. Book Early! > shorturl.at/QkHAa

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Rixos Hotels and The Land of Legends Harness Solar Energy for Sustainable Tourism

Rixos Hotels and The Land of Legends Harness Solar Energy for Sustainable Tourism - TRAVELINDEXAntalya, Turkiye, March 24, 2025 / TRAVELINDEX / Celebrating its 25th anniversary this year, Rixos Hotels continues to accelerate its eco-friendly investments with a strong commitment to sustainable tourism. By embracing renewable energy sources, the brand aims to protect nature while ensuring a liveable world for future generations. Through its sustainable energy initiatives, Rixos Hotels reinforces its role as an environmentally responsible leader in the tourism sector.

Rixos Hotels, The Land of Legends Theme Park, Kingdom Hotel, and the newly opened Nickelodeon Hotels & Resorts Antalya (March 2025) will generate 100% of their electricity needs from renewable energy sources.

This project is expected to prevent the cutting of approximately 10,360,000 trees over 25 years, reduce 2,775,000 tons of carbon dioxide emissions, and decrease carbon monoxide pollution equivalent to 625,000 vehicles, contributing significantly to environmental preservation.

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Anantara Chiang Mai Resort Launches New Luxury Pool Suite

Anantara Chiang Mai Resort Launches New Luxury Pool Suite - TRAVELINDEXChiang Mai, Thailand, March 21, 2025 / TRAVELINDEX / Anantara Chiang Mai Resort, the city’s most luxurious riverfront retreat, redefines luxury in the region with the unveiling of its exclusive Kasara Pool Suite. Spanning 140 square meters, this exquisite sanctuary features a private heated plunge pool, a shaded cabana, and a spacious terrace, setting a new benchmark for indulgence in Chiang Mai.

Nestled along the tranquil Mae Ping River, Anantara Chiang Mai Resort is a serene escape where heritage meets contemporary elegance. Designed by the legendary Kerry Hill Architects, the resort’s minimalist aesthetic—featuring indigenous teak, soft neutral tones, and natural fabrics—pays tribute to Chiang Mai’s rich cultural heritage.

The newly launched Kasara Pool Suite embodies seamless open plan living, offering dedicated spaces to sleep, work, and unwind bathed in natural light. A highlight of the suite is its spa-inspired bathroom, where a sliding partition allows guests to soak in the bathtub while admiring the lush surroundings.

Most spectacular of all is the outdoor courtyard, enveloped by verdant greenery, which offers an unparalleled sense of privacy. Here, guests can float in their own heated plunge pool, unwind in the jacuzzi or lounge in the shaded cabana.

For a truly indulgent touch, guests can enjoy Anantara Chiang Mai’s signature floating breakfast, included with every stay, or opt for an intimate Designer Dining experience under the stars, where a private chef and butler create a bespoke culinary journey.

All suite guests at Anantara Chiang Mai Resort also enjoy an array of Kasara privileges, including afternoon refreshments from 12:00 pm to 5:00 pm, sundowners with cocktails and canapés from 3:00 pm to 5:00 pm, complimentary laundry service, and late check out on departure day. Guests also receive exclusive benefits including a personal welcome by management, in-suite check in, a reserved breakfast table at Bodhi Terrace or in-suite breakfast, a welcome bottle of sparkling wine and one roundtrip transfer per stay between the resort and either the city, old town or Nimman. For stays of three nights or more, guest will enjoy Book Direct Benefits including complimentary private roundtrip transfers from and to Chiang Mai Airport, early check-in and late check-out subject to availability and resort credit of THB 1,000.

Located just a few minutes from the city center and the airport, Anantara Chiang Mai Resort is a riverside oasis in the heart of Thailand’s cultural capital. The resort beautifully combines heritage charm with contemporary luxury. Situated alongside the Mae Ping River, this boutique retreat serves as a gateway to Lanna culture while offering world-class amenities. The centerpiece of the resort is a 100-year-old colonial house, which now hosts exceptional dining experiences. With sleek, zen-inspired rooms and suites, an award-winning spa, and exclusive river cruises, Anantara Chiang Mai caters to discerning travelers seeking authentic local experiences without sacrificing comfort. Its prime location provides easy access to Chiang Mai’s vibrant markets, temples, and natural attractions.

The Kasara Pool Suite experience starts at THB 25,000++ per night. For reservations, or more information, call +66 53 253 333

 

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PolyU Study Reveals Dynamics of Destination Competitiveness

PolyU Study Reveals Dynamics of Destination CompetitivenessWith the rise of social media and online review platforms, understanding the rapidly evolving factors that influence the competitiveness of destination has become transparent for tourism authorities aiming to attract and retain visitors. Thanks to a pioneering framework for assessing the evolution of destination competitiveness developed by Dr Emily Chen, Dr Jie Wu and Professor Dan Wang of the School of Hotel and Tourism Management (SHTM) at The Hong Kong Polytechnic University (PolyU), and Professor Bela Stantic of the School of Information and Communication Technology at Griffith University, destination managers now have new insights into strategies for enhancing destination competitiveness and tourist satisfaction.
“In the constantly evolving field of tourism management”, the authors begin, “destination competitiveness is crucial in attracting tourists and driving tourism expenditure”. Destination competitiveness is defined as a destination’s capacity to attract and satisfy tourists compared with its competitors, and it relies on destination managers’ ability to derive effective strategies for strengthening business and identify and resolve product and service deficiencies.
By attracting tourist spending, competitive destinations can boost local revenue, create jobs and encourage investment in infrastructure and services. Considerable attention has been paid to how destinations can most effectively maintain their appeal and stay ahead of competitors as market conditions evolve. Yet existing models of destination competitiveness fall short in certain key respects.
The first is their inability to accommodate the evolving nature of destination competitiveness. “Tourism is an extremely dynamic industry”, the researchers explain, “influenced by numerous external and internal factors, ranging from global economic conditions to social trends”. Yet traditional models of destination competitiveness often take a static view, failing to account for these swiftly evolving factors. This “limits their robustness in practical destination management”, the authors warn.
More specifically, traditional assessments of destination competitiveness fail to address tourists’ changing preferences and behaviour, which are influenced by personal experiences and subjective perceptions. “How tourists evaluate their experiences at the destination is important for the destination”, the authors say, “as positive experiences can be leveraged for effective marketing and building customer loyalty”.
Fortunately, the rise of big data has opened avenues for much-needed real-time and nuanced analyses of the dynamics of destination competitiveness from the perspective of tourists. “By analysing such data”, say the authors, “stakeholders can gauge the dynamic shifts in what tourists value most at any given time, allowing for more responsive and targeted management strategies”.
The researchers’ first step was to collect data from the social media posts of mainland Chinese tourists visiting Hong Kong. Their intention was to shift the focus from external factors influencing destination competitiveness to “the subjective experiences and perceptions of tourists, which are crucial drivers of a destination’s appeal and success”.
To do so, they adapted a framework traditionally used to evaluate a company’s (or region’s) market attractiveness and competitive strength: the McKinsey Matrix. “In this study”, the researchers explain, “market attractiveness was reinterpreted to reflect tourist sentiment, which serves as a direct indicator of a destination’s appeal based on the experiences and perceptions of tourists”. Competitive strength was measured by the importance of various destination attributes as perceived by tourists.
The next task was to construct this matrix based on the collected social media data. The authors created a comprehensive timeline for mining destination attributes from 2018 to 2023.
The destination attributes that mattered most to mainland Chinese tourists were labelled as Food, Shopping, Attractions, Accommodation, Transportation, Culture & Art, and Cross-border Issues. The authors modelled these attributes in their dynamic matrix, whose nine quadrants each represented a different level of competitive positioning, from low to high. For example, core attributes were defined as those in which Hong Kong is consistently highly competitive, and fluctuating attributes were those that shifted positions in the matrix over time, indicating variability in tourist perceptions and competitiveness.
This model helped the authors to understand in which areas Hong Kong excels and which areas require strategic improvements. “Food mattered the most across all periods”, they report. In terms of destination competitiveness, however, the attributes all exhibited varying performance. Some, such as Shopping and Food, even transitioned to different competitive quadrants during the sample period. “This illustrates why it is critical to capture and understand the dynamics of destination competitiveness at the attribute level”, the researchers tell us.
Hong Kong’s tourist attractions and its culture and art were identified as core competitive attributes, indicating their outstanding performance in attracting mainland Chinese tourists. In contrast, local accommodation was an edge attribute, suggesting that improvement may be needed to enhance its contribution to the city’s overall destination competitiveness.
Interestingly, shopping- and food-related activities were classified as fluctuating attributes. “Tourists’ dissatisfaction with food and dining options due to restrictive policies, lack of amenities like hot water, and outdated decor significantly detract from the dining experience”, say the authors. Meanwhile, the attractiveness of shopping in Hong Kong – previously a major draw – is on the decline due to issues such as outdated payment systems and poor customer service.
“Recognising that tourist preferences and needs evolve over time”, say the authors, “is crucial, as it supports the development of strategies that are responsive to changes in tourist behaviours and market conditions”. Their findings will help the destination authorities understand which attributes of the city are most important to mainland Chinese tourists facilitating decision-making on which attributes should be prioritised for development.
For instance, as food, culture and art, and attractions are the three most important attributes for mainland Chinese tourists, the Hong Kong authorities should ensure that they continue to perform well. The finding that tourists are dissatisfied with shopping- and food-related activities should lead to strategies “such as improving the environment and decor of restaurants, improving the attitude of shop staff, and promoting the use of electronic payments for shopping”. The city should also aim to address cross-border issues that impair tourists’ travel experiences, such as delays in crossing the border and high currency exchange fees.
Although the authors focused on mainland Chinese visitors to Hong Kong, their dynamic framework can be applied to other destinations to understand the evolution of their competitiveness and generate specific measures to attract more tourists. The SHTM is proud to have pioneered this study, offering a novel monitoring and analysis tool that can provide the tourism industry with much-needed market intelligence.
Jinyan Chen, Jie Wu, Dan Wang and Bela Stantic (2025). Beyond Static Rankings: A Tourist Experience-driven Approach to Measure Destination Competitiveness. Tourism Management, Vol. 106, 105022.

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Skål International Bangkok Holds Successful AGM at Hyatt Regency Bangkok

Skål International Bangkok Holds Successful AGM at Hyatt Regency Bangkok - TRAVELINDEXBangkok, Thailand, March 20, 2025 / TRAVELINDEX / Skål International Bangkok, a pillar of Thailand’s tourism industry since its founding in 1956, held its Annual General Meeting (AGM) and monthly networking luncheon on Tuesday, 18 March 2025. As one of the longest-standing Skål clubs, Skål International Bangkok has consistently supported the Thai tourism sector, playing a key role in strengthening industry connections and initiatives. The event, which usually takes place on the second Tuesday of each month, was postponed by a week to accommodate members returning from the ITB Travel Show in Berlin.

The AGM took place in the magnificent ballroom of the Hyatt Regency Bangkok Hotel, drawing a record turnout of members and guests. President James Thurlby opened the meeting with the traditional Skål toast and confirmed that the online voting process had been successfully conducted, leading to the election of a new committee. Statutory quorums were duly established, ensuring a smooth and transparent process.

The New Committee for 2025
• President – James Thurlby (elected Oct 2024)
• Vice President – Marvin Bemand
• Vice President 2 – Andrew J Wood
• Vice President, Women in Leadership – Kanokros “Aom” Wongvekin (elected Oct 2024)
• Secretary – Jennifer Ferris (elected Oct 2024)
• Treasurer – John Neutze
• Membership – Dr Maxso Ma
• Events – Pichai Visutriratana
• Young Skål – Dr Scott Smith
• PR & Young Skål – Yannika Chansrichawla

In his presidential address, James Thurlby reflected on the achievements of the past 12 months, revisiting the club’s roadmap, which was presented last year. He highlighted key milestones and reaffirmed the club’s commitment to sustainability, industry collaboration, and community support.

President James Thurlby stated:
“Together with an incredible team, we’re set to bring fresh perspectives and make an impact in hospitality and tourism. Let’s make 2025 a year of growth and success. I am particularly focused on driving benefits for our members, increasing our Young Skål members, and providing events aimed at women in leadership. Above all, what is most important to me is increasing our membership. Being one of the world’s leading tourism destinations, with its vibrant tourism community, this is a very achievable goal.”

Special recognition was given to sponsors, whose support is crucial in helping Skål Bangkok achieve its goals—not just for its members but also for the wider Bangkok community, particularly through charity events during the festive season.

A significant moment of the luncheon was the recognition of Past President Kanokros “Aom”, who was presented with her Past President’s chain—an honour she received with great delight and appreciation.

The AGM and luncheon once again reinforced Skål International Bangkok’s role as a steadfast and dynamic force in Thailand’s tourism landscape. With a strong leadership team in place, the club is set to continue its mission of bringing together tourism professionals in Bangkok and beyond, fostering meaningful connections, and advocating for a sustainable industry future.

Skål International is the world’s largest global network of tourism professionals, dedicated to promoting sustainability, fostering networking opportunities, and keeping members informed of the latest industry trends.

For further information, please visit: www.skalbangkok.com

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WorldHotels Signs Wenlan Hotel in Culturally Rich Hangzhou

WorldHotels Signs Wenlan Hotel in Culturally Rich Hangzhou - TRAVELINDEXHangzhou, China, March 20, 2025 / TRAVELINDEX / WorldHotels, a dynamic brand within the BWH Hotels portfolio,  continues its strategic expansion in China with the signing of Wenlan Hotel Northern Hangzhou, a stylish hotel that will join the prestigious WorldHotels Elite collection. This marks the brand’s second location in Hangzhou, one of China’s most culturally rich and dynamic cities.

“We are thrilled to announce the signing of Wenlan Hotel Northern Hangzhou, our second property in this dynamic and heritage-rich city. As one of the world’s largest travel markets, China plays a pivotal role in the ongoing expansion of WorldHotels across Asia Pacific,” said Olivier Berrivin, Vice President – APAC, BWH Hotels. “Following the success of our first Hangzhou property in 2024, this outstanding new hotel will offer guests an exceptional stay, surrounded by local attractions and steeped in history. We are excited to welcome our guests to discover the wonders of Hangzhou.

Conveniently located in Hangzhou’s Gongshu district, the capital of Zhejiang province in eastern China, Wenlan Hotel Northern Hangzhou is designed to cater to both business and leisure travelers. Situated just a five-minute walk from the vibrant Joy City retail complex, and surrounded by museums, historical streets, and only footsteps away from the iconic Grand Canal, the hotel offers guests a unique opportunity to immerse themselves in the city’s heritage while enjoying world-class amenities.

The hotel makes a first impression the moment you step into its light-filled lobby, featuring soaring ceilings, a spiral chandelier, and an artistic fountain. With 295 rooms and suites, including an opulent Presidential Suite offering 138 square meters of lavish living space, this outstanding hotel promises guests an unparalleled experience of modern elegance and comfort.

Guests can indulge in exceptional dining experiences at Puyue, the all-day dining restaurant, or savor exquisite cuisine at JuPin Chinese Restaurant, which features 10 private dining rooms. The hotel’s TianLan Chinese Restaurant, located on the 25th floor, elevates the art of Chinese cuisine with breathtaking panoramic views. The Lobby Lounge provides a sophisticated space for meetings or casual gatherings, offering an ideal setting for business professionals and leisure travelers alike.

For business and social events, the hotel offers 2,500 square meters of conference and banquet space, including 11 meeting rooms and a grand 925-square-meter ballroom with nine-meter-high ceilings, capable of hosting large conventions, meetings, and weddings for up to 650 guests.

Strategically located for easy access to the city, the hotel is just 11 kms from Hangzhou Railway Station and 39 kms from Hangzhou Xiaoshan International Airport, with Beida Bridge Metro Station within walking distance.

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Book Reveals How Individual Growth and Organisational Transformation Supercharges Customer Experience

Book Reveals How Individual Growth and Organisational Transformation Supercharges Customer Experience - TRAVELINDEXLondon, United Kingdom, March 19, 2025 / TRAVELINDEX / Whilst there are many benefits to modern technology’s ability to connect us with new people and information instantly, it can mean work is never far from reach. Consequently, this blurring of boundaries has seen 41% of employees negatively affected by poor work-life balance on a daily or weekly basis. For global hospitality executive and life & personal development coach, Dr. Carmen Vlasceanu, this not only impacts individual well-being but also professional performance, particularly in customer-facing roles where constant positivity is expected. Within her illuminating new book Dare to C.A.R.E., Dr. Vlasceanu provides a much-needed framework that synthesises individual growth with organisational transformation to thrive both personally and professionally, supercharging customer experience.

Dr. Vlasceanu is deeply passionate about the intersection of customer experience and well-being. Whilst businesses are acutely aware of the importance of customer experience, regularly experimenting with new ways to increase loyalty and satisfaction, too often are they neglecting the well-being of their individuals who hold the key to making a profound difference. It’s evident that if leaders want their teams to be delivering their best professionally, employees must also be feeling their best personally.

Using Dr. Vlasceanu’s transformative approach to life, well-being, and customer experience – developed from several decades of practical expertise in global hospitality, business management, and life coaching – individuals and businesses can become the best versions of themselves and leave their customers wanting more.

The book is grounded in Dr. Vlasceanu’s signature C.A.R.E. Model for turning adversity into success – Connection, Authenticity, Re-engineering, and Evolution. Practical throughout, Dare to C.A.R.E. provides tools that can be easily implemented in everyday life. As readers progress through the book, they feel increasingly empowered to tackle personal and professional challenges, exploring topics such as overcoming limiting beliefs, gaining confidence, developing resilience, spiritual connection, and cultivating a positive mindset.

Dare to C.A.R.E. also provides strategies for businesses on how they can support their employees and build more resilient teams that drive sustainable success. From personal development that will enable them to create meaningful connections and improve customer experience, to approaches that will allow them to reduce burnout company-wide and deal with crises efficiently. An accompanying suite of resources and courses are also available to supplement learning on the Global Hospitality & Maritime Leaders website. Dr. Vlasceanu’s anecdotes and life lessons from her time in the cruise and hospitality industry are also weaved throughout the book, increasing the relatability and applicability to real-life scenarios currently faced by employees and organisations alike.

Endorsed by acclaimed industry experts such as Robert Richardson (CEO of the Institute of Hospitality) and Professor Dr. Gabriela Țigu (Dean of the Faculty of Business and Tourism at the Bucharest University of Economic Studies), it’s clear that Dr. Carmen Vlasceanu provides a comprehensive strategy for prospering in a complex and uncertain world. Dare to C.A.R.E. proves it’s possible to simultaneously protect individual well-being, supercharge personal growth, and craft meaningful customer experiences that truly make a difference.

Dare to C.A.R.E. by Dr. Carmen Vlasceanu is available on Amazon and in all good bookshops from the 19th March 2025.

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